Complaints will be taken verbally over the phone, via fax, E-mail, or in writing by the Salinas Call Center.
Complaint forms (to report suspected code violations) will be available in the office and on the public website.
Our goal is to obtain voluntary compliance from citizens whenever possible. Generally, the enforcement of codes occurs on both a reactive (complaint from a community source) and a proactive (initiated by the inspector) basis. There are however, a number of violations that are only enforced after a complaint is received.
Our goal is to encourage both owners and tenants to voluntarily eliminate any violations that may exist so that Monterey County remains a county we can be proud to live in. When a code violation is reported, we open a complaint and work towards resolving the violation through a process of education, inspection, and notices. Continued violations are followed by progressive enforcement. Each code has its own set of enforcement procedures; however the process generally follows this sequence: