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COUNTY OF MONTEREY

HEALTH DEPARTMENT

Nationally Accredited for Providing Quality Health Services

HOW DO I?


 

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Environmental Health Customer Survey

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Please correct the field(s) marked in red below:

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You recently received assistance from Monterey County Environmental Health Department staff. We take pride in the services we provide our county residents, and are always seeking ways to improve services to our customers. To help us serve you better, please tell us about the quality of service you received.


General Questions

1

Date you received assistance:

2
Location you received assistance:
3
What was the purpose of your visit?
4

Name of person who assisted you (If known)


Survey Questions

5
Were you treated with respectful courtesy?
6
Were you greeted in a timely manner?
7
Did the staff members listen to you carefully?
8
Did you receive all the services or information you needed?
9
Did you understand what was explained to you?
10
Overall, how would you rate our customer service?
N/A Very Poor Poor Fair Good Very Good Excellent
Choose One:
11

Please let us know how we can improve our services:

12
Would you like us to follow-up with you regarding this survey? If so, please include your contact information below:
  1. To receive a copy of your submission, please fill out your email address below and submit.
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