• Develop a high performance, scalable and reliable Countywide IT infrastructure that supports the dynamic requirements of the County and its partners.
  • Align the County’s IT initiatives with the County’s overall business objectives while ensuring Departmental responsibilities and priorities are recognized and taken into account.
  • Invest in IT systems based on a rational and impartial assessment of both the tangible and intangible benefits and a realistic assessment of project costs and risks.
  • Reduce the cost of operations or service delivery or improve the quality of services delivered to customer through IT investment. Systematically assess and document the benefits realized from IT initiatives.
  • Deliver IT services in a cost-efficient manner.
  • Examine ways to enhance public access to information and services.
  • Approach IT initiatives as a partnership between ITD and individual departments and regional partners.