Information Technology Department
General IT Service Desk Information
Our IT Service Desk is staffed with Level One Support between 8:00 A.M. and 5:00 P.M., Monday through Friday. The phone extension is 1400, the full number is 831-796-1400. There are operators who will take your message during off hours. The Service Desk can also be reached via email at: firstname.lastname@example.org
(Level One Support gathers information about the caller and what it is they need assistance with, and will then offer assistance or route the call to the appropriate Analyst or Technician).
All calls are responded to as quickly as possible.