Monterey County Department of Child Support Services

 

FAQs, Forms and Links

4Forms

4Links

4FAQs

4General FAQs

4Establishing Support FAQs

4Paternity FAQs

4Temporary Assistance for Needy Families (TANF) and Medically Needy Only Case FAQs

 

Early Intervention

 

What we can do...

  • Establish, modify and enforce a court order to pay child support

  • Collect and distribute child and spousal support payments

  • Locate absent parents

  • Establish paternity

  • Establish and enforce medical support (including dental and vision care) and family support orders

 

What we cannot do...

  • Handle custody or visitation matters

  • Handle divorces

  • Obtain or enforce restraining orders

  • Establish spousal support orders

 

 
 

 

 

 

 

 

 

 

 

 

 

 

GENERAL FAQs

 

1. As soon as the other parent is notified about enforcement, he/she moves. How will I ever be able to collect child support?

It is difficult to enforce child support payments when the other parent continually moves to avoid paying.  You can help your case if, whenever you learn that the other parent has moved or has a new job, you provide the information to Child Support Services (DCSS) as soon as possible. Federal legislation now enables prosecution of a non-custodial parent if that parent lives in another state, territory or possession of the US, and if the case meets certain other criteria.

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2. I have a California support order. The non-custodial parent now lives outside of California. I know he/she has land and other assets in California. Can DCSS help me collect on the past due amount?

Yes. The fact that the non-custodial parent now lives somewhere else does not prevent DCSS from reaching his/her assets in California.

 

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3. I have a California support order.  The non-custodial parent now lives outside of California. I asked DCSS to try to help me collect support. The judge in that state lowered the payment amount. Is that legal?

No. New federal law known as the Full Faith and Credit for Child Support Orders Act allows only one state to retain jurisdiction of a child support case. Therefore, as long as the order was issued in California, and California retains jurisdiction, the court of the other state cannot modify the order.

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4. Can paternity be established for my child if the father lives in another state?

Yes. But it is difficult to establish paternity across state lines because laws in most states are different. Frequently, genetic tests will be ordered to help the court in the other state determine paternity.

 

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5. What should I do if I am planning to move to another state?

Inform DCSS whenever you move, whether you move across the street, to another state or to another country. DCSS will tell you what you need to do to make sure you still receive child support services in your new location.

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6. My child's father is in the military, but I don't know where he is stationed.  Can DCSS find him?

Yes. Current address information for military personnel may be obtained from the federal government. If you know what branch of the military the non-custodial parent is in, it will help.

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Establishing Support FAQs

 

1. I am sure the other parent is willing to pay support. Can we make an agreement between ourselves and present it to the court?

If you do not receive TANF, you and the other parent may work together with DCSS, a lawyer or on your own to work out an agreement. If the child(ren) receives TANF or foster-care payments, DCSS will participate in and sign any agreement and will not agree to a support order for less than the amount of support determined under the statewide guidelines.

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2. My spouse and I are working out a joint custody agreement. How would the court decide the amount of child support for each of us?

That depends on the terms of your agreement. The court will look at each parent's ability to pay, the needs of the child(ren) and the amount of time both parents have custody of or visitation with the child(ren).

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3. My ex-spouse has remarried and has another family to support. How will this affect the support that my children are due?

Even though the other parent has a second family, it does not mean that his or her responsibility to the first family goes away. However, the amount of the support order can be affected because he/she has the responsibility for supporting other child(ren). You must be notified first and given an opportunity to provide information before your support order can be changed.

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4. Can the other parent be required to include our child(ren) under the group health insurance available where he/she works?

Yes. Health insurance must now be included in any child support order if the medical coverage is available at a reasonable or no cost. This applies to TANF and non-TANF cases.

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5. The other parent is in jail.  Can I get support?

Unless he/she has assets, like property or income from an outside source or from a work-release program, it is unlikely that support can be collected until he/she gets out of jail and receives income or acquires property.

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Paternity FAQs

 

1. What if he denies he is the father or says he's not sure?

Paternity may be determined after genetic tests are given to the mother, the child and the alleged father.  The Salinas office of DCSS has a genetic testing facility on site for these services. Test results are available in four to eight weeks. The tests exclude men who are not the father and indicate the likelihood of paternity of a man who is not excluded. Genetic tests are very reliable, which is why so few paternity cases go to trial.

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2. Is there an age limit for the genetic tests to be done on a child?

No. Children of any age may be tested, although some laboratories will not take genetic samples from an infant six months of age or younger. The Salinas DCSS operates an on-site genetic testing facility using buccal swabs (a Q-tip applied to the inside of the cheek) for cell collection.

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3. Despite the genetic tests, the alleged father still says he is not the father.  Will the case be closed?

No. If the genetic tests show that it is likely that he is the father, the matter will be set for hearing or trial and paternity will be decided. If the issue of paternity is to be tried, then DCSS will have to do additional investigation to prepare for trial. Once DCSS believes that it is prepared for trial, it will request that the court set the date for the trial. This process could take from a few weeks to more than a year, depending on the circumstances of the case.

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4. What happens if the father leaves the state before paternity is established?

If the alleged father is found and served a formal complaint, the local court will make a decision on the paternity question. At the same time, a court order to pay child support may be issued. This order can be enforced by any state. However, enforcement may take longer when the non-custodial parent lives outside of California.

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5. Why should paternity be established if the father has no money to support the child?

When the father starts working, he will be able to support the child. Establishing paternity as soon as possible will make collecting child support easier later on.

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6. What happens after paternity is established?

Once paternity is established, DCSS will establish a support order, in most cases.

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7. Can paperwork be filed to establish paternity while the mother is pregnant, before the child is born?

Yes. The paperwork may be filed during the pregnancy. If the alleged father denies that he is the father, paternity can be determined by genetic tests after the child is born. Arrangements for the genetic test can be made with your doctor, or genetic test can be done through DCSS.

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Temporary Assistance for Needy Families (TANF) and Medically Needy Only Case FAQs

 

1. I am applying for TANF and/or Medi-Cal. Do I have to personally ask the other parent for child support?

No. DCSS will contact the non-custodial parent. As a condition of eligibility for TANF and/or Medi-Cal, you must cooperate with DCSS in getting child support and/or medical support from the other parent by providing as much information as you can.

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2. What does it mean to "cooperate" with DCSS?

To "cooperate" means you must provide any information or documents needed by DCSS to establish paternity and/or locate the other parent, and to get support payments for your child. If you are receiving TANF and/or Medi-Cal and you do not cooperate with DCSS, you must have "good cause" for not doing so "Good cause" means you must have a legally acceptable reason for not cooperating with DCSS such as the probability of physical or emotional harm to you or your children.

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3. What happens during an interview with DCSS?

You will be asked to provide information about yourself and the other parent.  It is important you provide all the information requested, if you have access to it (name, address, employer, Social Security number, date of birth, etc.).

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4. What does it mean to "assign" my support rights?

Only TANF recipients, Medi-Cal recipients, or the parent(s) of a child placed in foster care must "assign" their support rights. When you "assign" your support rights to the county, you are giving the county the right to keep any child and spousal support and medical support money that was owed to you at the time you received public assistance and any money it collects for you. The county will use that money to pay back any TANF payments, foster care payments or Medi-Cal services given to you or paid on your behalf of your child. Any support money collected that is more than the TANF benefits you receive will be paid to you. Regardless of whether you agree or not, support rights are assigned by operation of law when you and/or your child(ren) receive TANF and/or Medi-Cal. If you do not agree to "assign your support rights", you will not get any TANF money or Medi-Cal benefits for yourself. Your child(ren) will still be able to get a smaller TANF grant and Medi-Cal, but instead of sending the check to you, the county may have another person manage the TANF payments to meet your child(ren)'s needs.

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5. If DCSS cannot find the non-custodial parent, does that mean I cannot get TANF or Medi-Cal benefits?

No. As long as you have cooperated with DCSS, TANF payments and Medi-Cal benefits will be available to you while DCSS tries to find the non-custodial parent.

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6. What information must I or the other parent provide to DCSS?

When you apply for/receive child support services, you must promptly inform DCSS of any changes of information or circumstances in your case. Some examples are:

·        address and telephone number changes

·        name change

·        initiation of any divorce or legal proceedings

·        new information regarding the non-custodial parent

·        direct receipt of any child and/or spousal support

·        direct receipt of payment from any other health coverage

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 LINKS

The following links are listed below to provide you with helpful, up-to-date information (4Disclaimer):

4California Department of Child Support Services (Main Portal)

4California Department of Child Support Services (Performance Page)

4California Court Legal Forms

4Federal Office of Child Support Enforcement

4Guideline Support Calculator

4Make a Payment Website

4Monterey County (official Website)

4One-Stop Career Center

 

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Last updated on 08/31/2009