NEWS SECTION | | Winter Recess for the Office of Child Support in December 2011 | The office of the Monterey Department of Child Support Services will be closed for winter recess on Monday, December 26, 2011 through Friday, December 30, 2011. If you wish to access case information during that time, please visit our self-service website at http://www.childsup.ca.gov and enter your PIN number. If you do not have a PIN number, please contact us at 1-866-901-3212 now to have one set up. Payments may be made to the State Disbursement Unit by mail, at www.casdu.com, or by calling 1-866-325-1010. If you must come into the office to make a payment, please do so before December 23, 2011.
La oficina del Departamento de Manutencion para Menores del Condado de Monterey estara cerrada durante el receso invernal desde el lunes, 26 de diciembre del 2011 hasta el lunes, dos de enero del 2012. Si gusta obtener informacion sobre su caso durante el receso, por favor de visitar nuestro sitio de servicio al cliente al http://www.childsup.ca.gov y entre su numero de pin (numero de indentificacion personal). Si no tiene su numero de indentificacion personal (pin), por favor llame ahora al 1-866-901-3212 para que le envien uno. Usted puede hacer sus pagos electronicamente a la Unidad de Desembolso del Estado a traves del sitio de internet www.casdu.com o llamando al 1-866-325-1010. Si necesita hacer sus pagos en nuestra oficina, tiene que hacerlos antes del 23 de diciembre del 2011. |
| URGENT NOTICE: Fraudulent Activity Targeting Child Support Customers | DCSS has been notified of a “phishing scam” that targets individuals who have child support cases. If you receive an automated telephone call claiming to be the California Department of Child Support Services (DCSS), do not provide your Social Security number or any other personal information. To verify that any child support calls you receive are authentic please call your Local Child Support Agency at 1-866-901-3212. |
| URGENT NOTICE (2011-10-04): SDU Phishing Warning | It has been reported to us that a number of CPs have received phone calls from someone identifying themselves as being with the State Disbursement Unit (SDU) and asking about their EPC cards. The caller references the SDU transition from Bank of America. The recipients of these calls are being asked to provide personal information.
This is a Phishing scam. Please be advised to NEVER provide your personal information in response to anyone calling them and requesting such information.
Thank you for your attention. |
| SDU NOTICE (2011-12-08): State Disbursement Unit TRANSITION | Beginning in February 2012, changes are coming to the California State Disbursement Unit (SDU). The changes effect people that receive child support payments by EPC card and people or employers that make child support payments through the CASDU.com website or by telephone.
For more information call (855) 252-6630 or click here http://www.childsup.ca.gov/SDUChanges. A partir de febrero del 2012 surgiran cambios a la Unidad de Desembolso del Estado de California. Los cambios afectaran a las personas que reciben pagos a traves de su tarjeta de EPC y personas o empleadores que hacen sus pagos de manutencion a traves del sitio CASDU.com o por telefono. Para mas informacion llame al (855) 252-6630 o haga clic aqui http://www.childsup.ca.gov/SDUChanges. |
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