Monterey County User Experience Survey

Help us improve Monterey County’s Web Site.

Your response will not be used for any purpose other than evaluating the value of our Internet site.

Overall, how would you rate the main Monterey County website?

 Excellent
Very Good
Fair
Poor

Did you find the information you needed?

 Yes
Partially
No
Just browsing

How did you find the information you were looking for?

 Navigation
Looking at many drop down menus
I went right to it from an external search engine (Google, Yahoo!, etc.)
Other:

How much time did it take to find your answer?

A lot less than I expected
Less than I expected
About what I expected
More than I expected
A lot more than I expected

What are your main reasons for using the Monterey County website? (Check all that apply)

County government information
Moving to Monterey County
Starting a business
Public records search
Job search
Building permit lookup
Bids and Request for Proposals
Driving directions to the government center
GIS data information
Events calendar
Parks and recreation
Planning and zoning information
Travel information
Emergency information
Map information
Contact information for services
Adopt-a-pet services
County services such as
Other:

How often do you visit the Monterey County website?

 Daily
Weekly
Monthly
Infrequently
This is my first visit

Your Suggestions

What types of information or services would you like to see on this website?

Please offer general comments and recommendations.


About You

In general, what do you mainly use the worldwide Internet for? (Check all that apply)

Information Gathering
Academic Research
Shopping
Games
Social Media
News
Sports News
Real Estate
E-mail
Job Hunting
Classifieds
Stock Market
 Other:

You are visiting the County of Monterey webpage as:

 A Tourist
 A Resident
 An Employee
 A Business
 Other: 

Which social media sites do you frequently visit? (Check all that apply)

Facebook
Twitter
Flickr
Linkedin
Pinterest
Tumblr
MySpace
Four-square
none
 Other:

Which language do you most often speak at home?

 English
Spanish
Filipino
Cantonese
Mandarin
Other: 

From where do you most often access the Internet?

 Home
School
Office
Cyber café or coffee shop
Public Wi-Fi
Other: 

Do you require special accommodations for web browsing? (If yes, please include the web accessibility tools you use)

No
Yes 

 Age group

 Under 25
25 - 34
35 - 44
45 - 54
55 or over

City & State

,

Rate your comfort level with the Internet

Minimal
Average
Above average
Expert

If you would like to receive the Survey results and/or additional information about the County of Monterey website efforts, please include your email address in the textbox below.

Email address:

 

Please enter the numbers or letters below

    

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 Contact the County Webmaster

Site last updated on August 18, 2014