COVID-19 CARE FOR COMMUNITY

• not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;

• waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and

• open its Wi-Fi hotspots to any American who needs them.

•   Xfinity WiFi Free For Everyone: Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots, and then launch a browser.
•  Pausing Our Data Plan: With so many people working and educating from home, we want our customers to access the internet without thinking about data plans.  While the vast majority of our customers do not come close to using 1TB of data in a month, we are pausing our data plans for 60 days giving all customers Unlimited data for no additional charge.
•  No Disconnects or Late Fees: We will not disconnect a customer’s internet service or assess late fees if they contact us and let us know that they can’t pay their bills during this period. Our care teams will be available to offer flexible payment options and can help find other solutions. 
• Internet Essentials Free to New Customers: As announced yesterday, it’s even easier for low-income families who live in a Comcast service area to sign-up for Internet Essentials, the nation’s largest and most comprehensive broadband adoption program. New customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. Additionally, for all new and existing Internet Essentials customers, the speed of the program’s Internet service was increased to 25 Mbps downstream and 3 Mbps upstream. That increase will go into effect for no additional fee and it will become the new base speed for the program going forward.

Special Hours have been put into place at some grocery store chains for “at-risk” shoppers, including senior citizens, pregnant people and other people with vulnerable immune systems.

Target will be reserving the first hour (8 am-9 am) of each Wednesday for the elderly and those with underlying health concerns so they can shop more safely. 

Walmart will offer special shopping hours for those over 60 years old. Those customers will be allowed to come into the store one hour before it opens (6 am-7 am) on Tuesdays from March 24 through April 28. 

Dollar General recently announced the first opening hour each operating day (8 am-9 am) everyday will be reserved for senior customers. The stores will also be closing an hour early to allow for time to restock shelves. 

Safeway will also reserve time for its elderly customers. Tuesdays and Thursdays from (6 a.m.-9 a.m.) will be for seniors and at-risk guests 

Whole Foods Market stores in the United States and Canada will open an hour early (8 am-9 am) everyday for customers age 60 and older

Salinas Valley Memorial 

Multiple Shelters