COVID-19 CARE FOR COMMUNITY

The Care for Community Resource Directory is intended to provide members of the Monterey County community with important contact information for organizations and agencies involved in providing disaster assistance following emergencies of all kinds. For ease of use it is organized by needs as shown in the left-hand column.

The Directory provides contact information for commonly known providers of disaster resources operating in Monterey County. It does not include all available resources that may be present in the county, region or state. Additional resources will be added as they are identified. The Office of Emergency Services updates the guide on a periodic basis; however, resource and contact information are subject to change without notice.

To speak with someone directly contact 2-1-1 United Way. 211 is a FREE, easy-to-use source of information and referrals that connects you to the services you need. 2-1-1 is available 24 hours a day, 7 days a week, in 170 languages.

1) Call 2-1-1

2) Text "COVID19" to 211-211

3) Use the online guided search

I need...


Disabilities / Access and Functional Needs Resources

Service(s)

Description

Agency

Contact Information

American Sign Language Resources The Washington Department of Health has released a series of eight ASL/captioned educational videos about the COVID-19 pandemic and includes information on how to protect yourself and prevent the spread of the virus. Here are the YouTube listings available now.  Watch for this on Facebook and other social media. Washington Department of Health
Assistance for Veterans Provides advocacy, assistance and services for veterans and military members. Monterey County and National
Veterans Affairs Office
LINK
Prisoners Beyond Prisons is working with people around the United States to build resources for supporting incarcerated people during the Coronavirus pandemic. Beyond Prisons  LINK
Assistance and Information for Older Adults and Individuals with Disabilities Provides information, referral and assistance to callers by identifying needs and connecting callers to appropriate resources.  Completes In-Home Supportive Services applications as well as reports to Adult Protective Services.   Alliance on Aging; California Dept of Aging & Monterey County Dept of Social Services

Local

County

State

Children and Family Assistance

Service(s)

Description

Agency

Contact Information

Child Care Support Pop-up Care Services for TK-8th grade school aged children and youth.Child care available at Monterey, Salinas, San Benito and Watsonville YMCAs. The YMCA LINK
Child Care Support Emergency Childcare for Essential Workers
Hours: Monday – Friday, 6:30 AM – 6:30 PM
Hearts and Hands Preschool LINK
Child Care Support Resource and Referral for Childcare Providers and Families in Monterey County. Monterey County Child Care LINK
Child Care Support Childcare forInfant/Toddler/Preschool Continuing Development Inc LINK
Child Care Support Resource and Referral for Childcare Providers and Families in Monterey County Monterey County Child Care Resource and Referral LINK
Family Support Services Family support services (Cal fresh, hope in home, medical, nutrition education), legal immigration & citizenship program Catholic Charities LINK
Domestic Abuse Assistance Find domestic violence programs and shelters Theresa’s Fund LINK
Pet/Animal
Assistance
Pet sheltering, rescue, emergency pet food and supplies SPCA for Monterey County LINK

Civil Rights and Protective Services

 Service(s)

Description

 Agency

 Contact Information

Renter and Homeowner Protections Governor Newsom Issues Executive Order to Protect Renters and Homeowners During COVID-19 Pandemic   California Governor's Office  LINK
Price Gouging Price gouging is illegal during a declared emergency, pursuant to Penal Code section 396. File a complaint with the Monterey County District Attorney’s Consumer Protection Division by completing the consumer complaint form.  Monterey County District Attorney’s Office

 LINK

Scams To report a scam or other consumer problem related to the Coronavirus (COVID-19). Federal Trade Commission  LINK
Legal Services for Seniors  Advocates and attorneys are available to answer legal questions and concerns for free.  Legal Services for Seniors  LINK
Elder Abuse Report of elder abuse/neglect or exploitation.  Monterey County Adult Protective Services  Call: 831-755-4466

Communications and Technology Assistance

 Service(s)

Description 

 Agency

 Contact Information

 Virtual Assistance  All K-12 schools can request a free basic account for online video communications with no time limits using their school’s email address.  Zoom  LINK
 Free Internet  List of all providers that are opening free hotspots to Americans across the country. Each company pledges to: 
  • not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;

  • waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and

  • open its Wi-Fi hotspots to any American who needs them.

 Keep America Connected  LINK
 Free Internet  Free Internet Service for 60 days  Spectrum Broadband  LINK
Internet Services
  •   Xfinity WiFi Free For Everyone: Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots, and then launch a browser.
  •  Pausing Our Data Plan: With so many people working and educating from home, we want our customers to access the internet without thinking about data plans.  While the vast majority of our customers do not come close to using 1TB of data in a month, we are pausing our data plans for 60 days giving all customers Unlimited data for no additional charge.
  •  No Disconnects or Late Fees: We will not disconnect a customer’s internet service or assess late fees if they contact us and let us know that they can’t pay their bills during this period. Our care teams will be available to offer flexible payment options and can help find other solutions. 
  • Internet Essentials Free to New Customers: As announced yesterday, it’s even easier for low-income families who live in a Comcast service area to sign-up for Internet Essentials, the nation’s largest and most comprehensive broadband adoption program. New customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. Additionally, for all new and existing Internet Essentials customers, the speed of the program’s Internet service was increased to 25 Mbps downstream and 3 Mbps upstream. That increase will go into effect for no additional fee and it will become the new base speed for the program going forward.
 Comcast / Xfinity / Internet Essentials  LINK
Communication
Assistance
 Free communication tools for patients with COVID-19.  Patient Provider Communication  LINK

Donations and Volunteers 

(Learn More)

 Service(s)

Description 

Agency

 Contact Information

 COVID-19 Relief Fund  

A COVID-19 Relief Fund has been created by the Community Foundation for Monterey County and the Monterey Peninsula Foundation: You can help those affected by the impact of the Coronavirus in #MontereyCounty, especially our most vulnerable residents. 100% of donations will go towards grantmaking to meet community needs. Thanks to Monterey Peninsula Foundation and Claire Giannini Fund for additional grants to help seed the fund.

 Community Foundation of Monterey County   LINK
 Animals  Fostering animals, pet food bank, and donations SPCA for Monterey County  LINK

Employment, Economic and Financial Assistance

Service(s)

 Description

 Agency

 Contact Information

 Restaurants  Assistance for restaurants and other service businesses and workers  Restaurant Opportunities Centers Fund  LINK
  Restaurants  Supports small businesses through dining bonds which work like savings bonds, where you can purchase a "bond" at a value rate to be redeemed for face value at a future date. Helps businesses recover from emergencies quicker while providing dinning discounts to those who buy gift cards.  Support Restaurants  LINK
 Restaurants and Restaurant Workers  50% of funds go toward direct relief to individual restaurant workers, 25% of to nonprofit organizations serving restaurant workers in crisis, and 25% go to zero-interest loans to restaurants.  Restaurant Workers Community Foundation  LINK
 Workers in the Alcohol Industry  Eligible if worked for at least one year directly serving or in the production, promotion or distribution of alcoholic beverages, or the spouse or child of someone in the industry  USBG National Charity Foundation  LINK
 Home care workers  The Coronavirus Care Fund (CCF) provides $400 in emergency assistance for qualifying home care workers, nannies and house cleaners who are experiencing financial hardship due to the coronavirus pandemic. Assistance from the Fund is to help you stay home and stay safe during the pandemic.  Coronavirus Care Fund – National Domestic Workers Alliance  LINK
 Employment & Economic Assistance  If you are an employer and/or worker affected by COVID-19, disasters assistance is available from Monterey County Workforce Development Rapid Response (layoff assistance or aversion). Services include on-site sessions where employees learn about unemployment benefits, job search techniques, training opportunities, and reemployment.
 Monterey County Workforce Development  LINK
 Employment Assistance  Calworks Employment Services. Temporary financial assistance to economically disadvantaged families; Medical, CalFresh, CalWORKs, General Assistance; Welfare-To-Work, Childcare & Family Stabilization; Electronic Benefit Transfer (EBT) Cards  Monterey County Department Of Social Services (MCDSS)   LINK
 Financial Assistance to Workers  California EDD programs provide financial assistance to workers who have lost employment, experienced illness, or are caring for a sick family member. The 1-week wait for benefits has been waived so you can apply for benefits immediately.  California Employment Development Department    LINK
 Cash Assistance for Service Workers  Offering cash assistance to restaurant workers, delivery drivers, and other tipped workers who are seeing income decline or can’t work because of quarantines or other health concerns.  One Fair Wage   LINK
 Cash Assistance for students  Providing $200 in cash assistance, to students, parents of students, or graduates, in need.   Scholly  LINK
 COVID-19 NGO Relief Fund  Nonprofit organizations may qualify for relief funds of $5,000 to $30,000 from the COVID-19 Relief Fund to address the immediate and longer-term needs of our region’s most vulnerable residents who will be impacted by the Coronavirus.  Community Foundation for Monterey County / Monterey Peninsula Foundation LINK
 

 COVID-19 Response Grants  The CDP COVID-19 Response Fund will focus on supporting nonprofit organizations working directly to respond to the pandemic among the most vulnerable populations in order to help build their capacity for response.   Center for Disaster Philanthropy  LINK

 Public Assistance for COVID-19 Response

Federal Assistance for local governments, special districts and non profits, for COVID-19 Response.

 FEMA

 LINK
  Economic Assistance  Provides State assistance to unemployed, job seekers, those who need paid leave, those whose hours are cut and employers, including those whose hours have been reduced or cut, those who must miss work because of child school closures, and those who are sick or must care for someone else as a result of COVID-19  California Employment
Development Department
 LINK
  Economic Assistance  COVID-19 Economic Assistance  Monterey County  LINK
  Economic Assistance  If your business has suffered substantial economic injury as a result of the Coronavirus, you can apply for a low-interest federal disaster loan.  US Small Business Administration  LINK
  Economic Assistance  Offers working capital loans at a low interest rate and defers interest and principal repayment for the duration of the closure.  The County’s program is matching SBA deferment qualifications during this business cycle and may be a source of bridge funding until the SBA programs come online.  California Coastal Rural Development Corporation LINK
  Economic Assistance  No-fee and interest-free loan to cover small business losses, lost wages because you can’t go in to work, childcare costs when schools are closed, and funds lost due to  Jewish Free Loan  LINK
 Tax Assistance  State assistance with sales and use, property and special taxes  CA Board of Equalization
 LINK
 Tax Assistance  Tax file and pay deadlines extended to July 15, 2020  CA Franchise Tax Board  LINK
 Tax Assistance  Information on casualty, disaster and theft losses and general IRS tax information  

 
U.S. Internal Revenue Service
 LINK
 Social Security Benefits  Provides social security and survivors benefit and assistance with social security checks  US Social Security Administration  LINK
 Driver’s license and Vehicle registration renewal extension  If your driver's license or vehicle registration is expiring soon, the California Department of Motor Vehicles (DMV) is offering announced a 60-day extension for renewals of driver licenses and vehicle registrations with expiration dates beginning March 16, 2020.  CA Dept. of Motor Vehicles  LINK
 Utility Assistance  PG&E has halted service disconnections for non-payment for both residential and commercial customers until further notice. The utility will also offer flexible payment plans "to customers who indicate either an impact or hardship as a result of COVID-19."  PG&E  LINK
 Bank & Credit Card Assistance  Banks & credit card companies may offer payment deferrals, fee waivers, and credit line increases due to COVID-19.  Banks and credit card companies including Citibank & Wells Fargo  LINK
 

Internet, Cable & Phone

 Internet, phone, and cable providers may offer unlimited data, free WIFI, waive late fees, and/or temporarily suspend service termination.  Comcast, AT&T, Sprint, Spectrum, Verizon, T-Mobile, and several other providers  LINK
Car Payment   Delay of payments  Ford, Hyundai  LINK

Education Resources

 Service(s)

Description

 Agency

 Contact Information

 Virtual Assistance Education Resources  Lil Libros worksheets    Lil Libros  LINK
 Virtual Assistance Education Resources  Scholastic Learn at Home  Scholastic  LINK
 Virtual Assistance Education Resources  PBS daytime programming   PBS   LINK
 Virtual Assistance Education Resources  Math instructional program grades K-8   ST Math  LINK
 Virtual Assistance Education Resources  First 5 Tools  First 5 Monterey County  LINK
 Virtual Assistance Education Resources  Distance Learning Online Tools  Monterey County Office of Education  LINK
 Virtual Assistance Education Resources  Monterey County Free Libraries Online Support   Monterey County Free Libraries  LINK

Food Assistance

 Service(s)

Description

 Agency

 Contact Information

Feeding Services  Drop in center and soup kitchen  Dorothy’s Place  LINK
Food and Supplies  Services offered for children up to age 5, pregnant women, and new mothers. Nutrition education, breastfeeding support, vouchers for healthy foods, and referrals to healthcare and community services.  WIC  LINK
 Food and Supplies  Provides social services and assistance, including Cal-Fresh (formerly food stamps).  Monterey County Dept. of Social Services  LINK
Food for Children During COVID-19 school closures, all schools/districts will provide nutrition services for students.
 Monterey County Office of Education

 Link

 Map

Food for Seniors  Provides assistance for seniors, including medicine and food delivery.  Alliance on Aging  LINK
 Food for Seniors  Can provide services for seniors, including medicine and food pick up  California Dept. of Aging  LINK
Food for Seniors  Food delivery for seniors  Meals on Wheels  LINK
Food for Seniors  Provides emergency food and supplies at multiple locations on the central coast, including senior meals through drive through and delivery.  The Salvation Army  LINK
Grocery Store Special Hours

 Special Hours have been put into place at some grocery store chains for “at-risk” shoppers, including senior citizens, pregnant people and other people with vulnerable immune systems.

Target will be reserving the first hour (8 am-9 am) of each Wednesday for the elderly and those with underlying health concerns so they can shop more safely. 

Walmart will offer special shopping hours for those over 60 years old. Those customers will be allowed to come into the store one hour before it opens (6 am-7 am) on Tuesdays from March 24 through April 28. 

Dollar General recently announced the first opening hour each operating day (8 am-9 am) everyday will be reserved for senior customers. The stores will also be closing an hour early to allow for time to restock shelves. 

Safeway will also reserve time for its elderly customers. Tuesdays and Thursdays from (6 a.m.-9 a.m.) will be for seniors and at-risk guests 

Whole Foods Market stores in the United States and Canada will open an hour early (8 am-9 am) everyday for customers age 60 and older

 

 Grocery Stores – including Safeway, Walmart, Whole foods, Dollar General and Target  LINK

Health, Medical & Well-being Services

 Service(s)

Description

 Agency

 Contact Information

Health Care Hotline  Health Department Hotline (Monday-Friday, 8am-5pm). Call: 769-8700 or 755-4521 Monterey County Health Department  

Health Care Hotline

 Salinas Valley Memorial Healthcare System has a Coronavirus Hotline: 831-755-0793 The hotline is staffed with

registered nurses and will be available from 7:00am to 11:00pm, 7 days a week. 

Salinas Valley Memorial 

 LINK 
Health Care Hotline Natividad Coronavirus Hotline is (831) 772-7365. Natividad nurses are available to speak with you in English or Spanish from 7:00 am to 11:00 pm, seven days a week. Natividad Hospital  
Health Care Montage Health Virtual Care Option is free for all community members experiencing mild respiratory symptoms. Schedule free eVisits. Montage Health  LINK
 Health Care  Provides complementary medical and mental health services, free medications and supplies.   Big Sur Health Center  LINK
Behavioral Health Offering free emotional support assistance for all Californians Call or message a free peer-run warm line for non-emergency emotional and mental health support. The line can also help connect you to local emergency, mental health, or social services. All calls are confidential. The Mental Health Association of San Francisco (MHASF)  LINK
Behavioral Health  COVID-19 Resources For Coping With Mental Health.  Monterey County Behavioral Health  LINK
Behavioral Health for Children  Harmony At Home is providing our Counseling, Bullying Prevention, Teen Success, Inc., and Children 1st classes remotely by phone and virtual platforms.
  • Sticks & Stones counseling services are being implemented remotely for existing clients and their families that attend: King City Union School District, Greenfield Union School District, Soledad Unified School District, Spreckels Union School District, Salinas Union High School District. Aromas-San Juan Unified School District, MCOE Home Charter School, MCOE Alternative Education, and Sacred Heart School. More schools will be added to this list as services are confirmed.

  • Community Counseling for individual, couples, and families will continue to be offered remotely on a sliding scale. $50 - $95 per hour. Victims of Crime in South County continue to be offered remotely. Services also continue for existing counseling clients at the Boys & Girls Clubs of Monterey County (Salinas & Seaside). We will consider taking new Community Counseling referrals on a case-by-case basis.

  • Children 1st classes for divorcing and separating families will be offered remotely for parents. Based upon age and appropriateness, children will be considered for the classes on a case-by-case basis. We are serving new and existing families.

  • Our Teen Success, Inc. program for young mothers ages 14 – 19 continues to serve new and existing members. Individual coaching sessions and weekly peer learning groups continue to take place virtually every week.

Bullying Prevention services have been converted to a virtual model and are being offered to new and existing school and community partners. Please reach out if you need some virtual bullying prevention resources or assistance at this time.
 Harmony At Home  LINK
Medicine Delivery for Seniors  Can provide services for seniors, including medicine and food pick up.  Alliance on Aging  LINK
Medicine Delivery Pharmacies are offering fee waivers for home delivery of prescription medication  CVS and Walgreens

 CVS

Walgreens

Physical Fitness  The YMCA recorded and posted their instructor-led fitness classes online that can be accessed via tablet or computer.   YMCA  LINK

Housing and Shelters

 Service(s)

Description

 Agency

 Contact Information

 

Shelters

Multiple Shelters

 Community Homeless Solutions  LINK
 Shelters  Multiple Shelters  Community Human Services  LINK
Resources for Women

Food, Showers, Emergency Clothing/Supplies provided for homeless women on the peninsula

 Gathering for Women  LINK
Domestic Abuse Assistance  Find domestic violence programs and shelters.  Theresa’s Fund  LINK
Storage and moving assistance  U-Haul is offering 30 days of free storage space, usage of U-Box portable moving, and storage containers for college students impacted by unforeseen schedule changes at their universities. Offer valid for new customers with college IDs.  U-Haul  LINK

If you are an employer and/or worker affected by COVID-19, disasters assistance is available from Monterey County Workforce Development Rapid Response (layoff assistance or aversion). Services include on-site sessions where employees learn about unemployment benefits, job search techniques, training opportunities, and reemployment.