COVID-19 CARE FOR COMMUNITY

The Care for Community Resource Directory is intended to provide members of the Monterey County community with important contact information for organizations and agencies involved in providing disaster assistance following emergencies of all kinds. For ease of use it is organized by needs as shown in the left-hand column.

The Directory provides contact information for commonly known providers of disaster resources operating in Monterey County. It does not include all available resources that may be present in the county, region or state. Additional resources will be added as they are identified. The Office of Emergency Services updates the guide on a periodic basis; however, resource and contact information are subject to change without notice.

To speak with someone directly contact 2-1-1 United Way. 211 is a FREE, easy-to-use source of information and referrals that connects you to the services you need. 2-1-1 is available 24 hours a day, 7 days a week, in 170 languages.

1) Call 2-1-1

2) Text "COVID19" to 211-211

3) Use the online guided search

I need...


Disabilities / Access and Functional Needs Resources

Service(s)

Description

Agency

Contact Information

Hotline for Older Adults  This hotline is specifically for older adults who have questions about resources and in need of assistance (such as medication and grocery delivery). California Volunteer Corps   833-544-2374
Hotline for Emotional Support  The Friendship Line is both a crisis intervention hotline and a warmline for non emergency emotional support calls. This hotline runs 24 hours, is toll-free, and was designed  to help older adults and those living with disabilities around the country. They also make outreach calls to lonely older adults.
 Institute on Aging

 800-971-0016

LINK

American Sign Language Resources The Washington Department of Health has released a series of eight ASL/captioned educational videos about the COVID-19 pandemic and includes information on how to protect yourself and prevent the spread of the virus. Here are the YouTube listings available now.  Watch for this on Facebook and other social media. Washington Department of Health
Assistance for Veterans Provides advocacy, assistance and services for veterans and military members. Monterey County and National
Veterans Affairs Office
LINK
Deaf and Hard of Hearing Services Currently  providing services remotely  through email, videophone, Skype, Zoom, Marco Polo, and text.Also offer.  Services provided include: communication assistance, counseling, job development and placement, community education (that's on hold for now), information and referral, advocacy, independent living skills instruction, and other specialized services and programs.  For instance, they provide case management and home visits for families with Deaf and Hard of Hearing children, Deaf and Hard of Hearing senior citizens, and Deaf and Hard of Hearing individuals needing assistance. Deaf and Hard of Hearing Service Center   LINK
Prisoners Beyond Prisons is working with people around the United States to build resources for supporting incarcerated people during the Coronavirus pandemic. Beyond Prisons  LINK
Assistance for Older Adults and Individuals with Disabilities Provides information, referral, programs, and assistance for older adults and individuals with disabilities. Including food and medicine delivery. Alliance on Aging  LINK
Assistance for Older Adults and Individuals with Disabilities Provides information, referral, programs, and assistance for older adults and individuals with disabilities.  Monterey County Department of Social Services completes In-Home Supportive Services applications as well as reports to Adult Protective Services.   Monterey County Dept of Social Services & California Dept of Aging  

County

State

Resource Guide 

Children and Family Assistance

Service(s)

Description

Agency

Contact Information

Child Care Support Child care for essential employees is available at all central coast YMCAs, including Monterey, Salinas, San Benito and Watsonville YMCAs. The YMCA

LINK

Salinas 

South County

Watsonville

Child Care Support Emergency Childcare for Essential Workers
Hours: Monday – Friday, 6:30 AM – 6:30 PM
Hearts and Hands Preschool LINK
Child Care Support Resource and Referral for Childcare Providers and Essential Workers seeking child care in Monterey County. Please refer to the links to the right or call the Resource & Referral line directly at 831-757-0775 Monterey County Child Care

LINK

REFERRAL FORM

Child Care Support Childcare for Infant/Toddler/Preschool Continuing Development Inc LINK
Child Care Support Californians working in essential sectors during the COVID-19 response need safe, reliable, and accessible child care options. MyChildCare.ca.gov provides an interactive map of qualified licensed child care providers near you. California State Government  LINK
Child and Family Resources  Resource information for families. First 5 Monterey County LINK
Family Support Services Family support services (Cal fresh, hope in home, medical, nutrition education), legal immigration & citizenship program Catholic Charities LINK
Domestic Abuse Assistance Find domestic violence programs and shelters Theresa’s Fund LINK
Pet/Animal
Assistance
Pet sheltering, rescue, emergency pet food and supplies SPCA for Monterey County LINK

Civil Rights and Protective Services

 Service(s)

 Description

 Agency

 Contact Information

California Immigration Guide for COVID-19
This guide provides tips about services, including public benefits, that are available to immigrant Californians, including some that are available regardless of immigration status. 
California Governor's Office & Listos California
LINK 
Community Action Board of Santa Cruz County
California is providing one-time state-funded disaster relief assistance to undocumented adults who are ineligible for other forms of assistance, including assistance under the Coronavirus Aid, Relief, and Economic Security (CARES) Act and pandemic unemployment benefits, because of their immigration status. 

Community Action Board of Santa Cruz County

 
LINK
Renter and Homeowner Protection
Governor Gavin Newsom issued an executive order that authorizes local governments to halt evictions for renters and homeowners, slow foreclosures, and protect against utility shutoffs for Californians affected by COVID-19.
California's Governor's Office

LINK  

Legal Services for Seniors
Advocates and attorneys are available to answer legal questions and concerns for free.
Legal Services for Seniors
LINK 
Price Gouging
Price gouging is illegal during a declared emergency, pursuant to Penal Code section 396. File a complaint with the Monterey County District Attorney’s Consumer Protection Division by completing the consumer complaint form.
Monterey County District Attorney's Office
 
LINK 
Scams
To report a scam or other consumer problem related to the Coronavirus (COVID-19)
Federal Trade Commission
LINK 
Elder Abuse
Report of elder abuse/neglect or exploitation.
Monterey County Adult Protective Services
Call: 831-755-4466

Communications and Technology Assistance

 Service(s)

Description 

 Agency

 Contact Information

Virtual Assistance  All K-12 schools can request a free basic account for online video communications with no time limits using their school’s email address. Zoom  LINK
Free Internet List of all providers that are opening free hotspots to Americans across the country. Each company pledges to: 
  • not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;

  • waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and

  • open its Wi-Fi hotspots to any American who needs them.

Keep America Connected  LINK
Free Internet Free Internet Service for 60 days Spectrum Broadband  LINK
Internet Services
  •   Xfinity WiFi Free For Everyone: Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots, and then launch a browser.
  •  Pausing Our Data Plan: With so many people working and educating from home, we want our customers to access the internet without thinking about data plans.  While the vast majority of our customers do not come close to using 1TB of data in a month, we are pausing our data plans for 60 days giving all customers Unlimited data for no additional charge.
  •  No Disconnects or Late Fees: We will not disconnect a customer’s internet service or assess late fees if they contact us and let us know that they can’t pay their bills during this period. Our care teams will be available to offer flexible payment options and can help find other solutions. 
  • Internet Essentials Free to New Customers: As announced yesterday, it’s even easier for low-income families who live in a Comcast service area to sign-up for Internet Essentials, the nation’s largest and most comprehensive broadband adoption program. New customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. Additionally, for all new and existing Internet Essentials customers, the speed of the program’s Internet service was increased to 25 Mbps downstream and 3 Mbps upstream. That increase will go into effect for no additional fee and it will become the new base speed for the program going forward.
Comcast / Xfinity / Internet Essentials  LINK
Communication
Assistance
Free communication tools for patients with COVID-19. Patient Provider Communication  LINK

Donations and Volunteers 

(Here are a few local opportunities, click here for more!)

 Service(s)

Description 

Agency

 Contact Information

COVID-19 Relief Fund A COVID-19 Relief Fund has been created by the Community Foundation for Monterey County and the Monterey Peninsula Foundation: You can help those affected by the impact of the Coronavirus in #MontereyCounty, especially our most vulnerable residents. 100% of donations will go towards grantmaking to meet community needs. Thanks to Monterey Peninsula Foundation and Claire Giannini Fund for additional grants to help seed the fund. Community Foundation of Monterey County   LINK
 Volunteer Opportunities Provides a list of volunteer opportunities, including COVID-19 response. Community Builders of Monterey County

LINK

LIST OF ALL COUNTY OPPORTUNITIES

 Donations for Animals  Fostering animals, pet food bank, and donations SPCA for Monterey County  LINK

Employment, Economic and Financial Assistance

Service(s)

 Description

 Agency

 Contact Information

Reopening Guidance for Businesses Guidance on safely reopening businesses, as restrictions are loosened.

State of California

Monterey County

City of Salinas

Statewide Guidance

County Guidance

Salinas Guidance (Spanish)

Salinas Checklist (Spanish)

 Restaurants Assistance for restaurants and other service businesses and workers Restaurant Opportunities Centers Fund  LINK
 Restaurants Supports small businesses through dining bonds which work like savings bonds, where you can purchase a "bond" at a value rate to be redeemed for face value at a future date. Helps businesses recover from emergencies quicker while providing dinning discounts to those who buy gift cards. Support Restaurants  LINK
Restaurants and Restaurant Workers 50% of funds go toward direct relief to individual restaurant workers, 25% of to nonprofit organizations serving restaurant workers in crisis, and 25% go to zero-interest loans to restaurants. Restaurant Workers Community Foundation  LINK
Workers in the Alcohol Industry Eligible if worked for at least one year directly serving or in the production, promotion or distribution of alcoholic beverages, or the spouse or child of someone in the industry USBG National Charity Foundation  LINK
Home care workers The Coronavirus Care Fund (CCF) provides $400 in emergency assistance for qualifying home care workers, nannies and house cleaners who are experiencing financial hardship due to the coronavirus pandemic. Assistance from the Fund is to help you stay home and stay safe during the pandemic. Coronavirus Care Fund – National Domestic Workers Alliance  LINK
Cash Assistance for Service Workers Offering cash assistance to restaurant workers, delivery drivers, and other tipped workers who are seeing income decline or can’t work because of quarantines or other health concerns.  One Fair Wage  LINK
Cash Assistance for Students Providing $200 in cash assistance, to students, parents of students, or graduates, in need.  Scholly  LINK
Employment & Economic Assistance If you are an employer and/or worker affected by COVID-19, disasters assistance is available from Monterey County Workforce Development Rapid Response (layoff assistance or aversion). Services include on-site sessions where employees learn about unemployment benefits, job search techniques, training opportunities, and reemployment.
Monterey County Workforce Development  LINK
Employment & Economic Assistance  Calworks Employment Services. Temporary financial assistance to economically disadvantaged families; Medical, CalFresh, CalWORKs, General Assistance; Welfare-To-Work, Childcare & Family Stabilization; Electronic Benefit Transfer (EBT) Cards  Monterey County Department Of Social Services (MCDSS)   LINK
Employment & Economic Assistance for Workers California EDD programs provide assistance to job seekers and workers who have lost employment, experienced illness, are caring for a sick family member, whose work hours are cut, and those who must miss work because of child school closures. The 1-week wait for benefits has been waived so you can apply for benefits immediately. 
California Employment Development Department    LINK
COVID-19 NGO Relief Fund Nonprofit organizations may qualify for relief funds of $5,000 to $30,000 from the COVID-19 Relief Fund to address the immediate and longer-term needs of our region’s most vulnerable residents who will be impacted by the Coronavirus. Community Foundation for Monterey County / Monterey Peninsula Foundation LINK
 

COVID-19 Response Grants The CDP COVID-19 Response Fund will focus on supporting nonprofit organizations working directly to respond to the pandemic among the most vulnerable populations in order to help build their capacity for response.  Center for Disaster Philanthropy  LINK

Public Assistance for COVID-19 Response

Federal Assistance for local governments, special districts and non profits, for COVID-19 Response.

 FEMA

 LINK
Small Business Economic Assistance The fund will provide grants to small employers experiencing economic stresses in order to prevent potential layoffs or facility closures during COVID-19. Monterey County Workforce Development Board LINK
 Economic Assistance COVID-19 Economic Assistance Monterey County  LINK
 Economic Assistance If your business has suffered substantial economic injury as a result of the Coronavirus, you can apply for a low-interest federal disaster loan. US Small Business Administration

LOCAL 

NATIONAL

 Economic Assistance Offers working capital loans at a low interest rate and defers interest and principal repayment for the duration of the closure.  The County’s program is matching SBA deferment qualifications during this business cycle and may be a source of bridge funding until the SBA programs come online. California Coastal Rural Development Corporation LINK
Economic Assistance No-fee and interest-free loan to cover small business losses, lost wages because you can’t go in to work, childcare costs when schools are closed, and funds lost due to  Jewish Free Loan  LINK
Tax Assistance  State assistance with sales and use, property and special taxes  CA Board of Equalization
 LINK
Tax Assistance  Tax file and pay deadlines extended to July 15, 2020 CA Franchise Tax Board  LINK
Tax Assistance Information on casualty, disaster and theft losses and general IRS tax information  

 
U.S. Internal Revenue Service
 LINK
Social Security Benefits Provides social security and survivors benefit and assistance with social security checks  US Social Security Administration  LINK
Driver’s license and Vehicle registration renewal extension If your driver's license or vehicle registration is expiring soon, the California Department of Motor Vehicles (DMV) is offering announced a 60-day extension for renewals of driver licenses and vehicle registrations with expiration dates beginning March 16, 2020.  CA Dept. of Motor Vehicles  LINK
Utility Assistance PG&E has halted service disconnections for non-payment for both residential and commercial customers until further notice. The utility will also offer flexible payment plans "to customers who indicate either an impact or hardship as a result of COVID-19."  PG&E  LINK
Bank & Credit Card Assistance Banks & credit card companies may offer payment deferrals, fee waivers, and credit line increases due to COVID-19. Banks and credit card companies including Citibank & Wells Fargo  LINK
 Internet, Cable & Phone
Internet, phone, and cable providers may offer unlimited data, free WIFI, waive late fees, and/or temporarily suspend service termination. Comcast, AT&T, Sprint, Spectrum, Verizon, T-Mobile, and several other providers  LINK
Car Payment   Delay of payments Ford, Hyundai  LINK

Education Resources

 Service(s)

Description

 Agency

 Contact Information

Virtual Assistance Education Resources Lil Libros worksheets   Lil Libros  LINK
Virtual Assistance Education Resources Scholastic Learn at Home Scholastic  LINK
Virtual Assistance Education Resources PBS daytime programming  PBS   LINK
Virtual Assistance Education Resources Math instructional program grades K-8  ST Math  LINK
Virtual Assistance Education Resources Distance Learning Online Tools Monterey County Office of Education  LINK
Virtual Assistance Education Resources Monterey County Free Libraries Online Support  Monterey County Free Libraries  LINK

Food Assistance

 Service(s)

Description

 Agency

 Contact Information

Feeding Services  Drop in center and soup kitchen Dorothy’s Place  LINK
Food and Supplies  Services offered for children up to age 5, pregnant women, and new mothers. Nutrition education, breastfeeding support, vouchers for healthy foods, and referrals to healthcare and community services.  WIC  LINK
Food and Supplies  Provides social services and assistance, including Cal-Fresh (formerly food stamps). Monterey County Dept. of Social Services  LINK
Food assistance for residents of Marina  The city of Marina is providing food assistance for those in need, including food distribution, delivery, and gift cards. Please refer to their website for more information  City of Marina  LINK
Food for Children During COVID-19 school closures, all schools/districts will provide nutrition services for students.
Monterey County Office of Education

 LINK

 Map

Food for Children Due to Coronavirus COVID-19, children who are eligible for free or reduced-price meals at school will get extra food benefits. These food benefits are called Pandemic EBT or P-EBT benefits. P-EBT benefits help families in California buy food when schools are closed because of the coronavirus emergency. California Department of Social Services  LINK
Food for Seniors Provides assistance for seniors, including medicine and food delivery.  Alliance on Aging  LINK
Food for Seniors Can provide services for seniors, including medicine and food pick up  California Dept. of Aging  LINK
Food for Seniors Food delivery for seniors  Meals on Wheels  LINK
Food for Seniors  Provides emergency food and supplies at multiple locations on the central coast, including senior meals through drive through and delivery. The Salvation Army  LINK
Grocery Store Special Hours

Special Hours have been put into place at some grocery store chains for “at-risk” shoppers, including senior citizens, pregnant people and other people with vulnerable immune systems.

Target will be reserving the first hour (8 am-9 am) of each Wednesday for the elderly and those with underlying health concerns so they can shop more safely. 

Walmart will offer special shopping hours for those over 60 years old. Those customers will be allowed to come into the store one hour before it opens (6 am-7 am) on Tuesdays from March 24 through April 28. 

Dollar General recently announced the first opening hour each operating day (8 am-9 am) everyday will be reserved for senior customers. The stores will also be closing an hour early to allow for time to restock shelves. 

Safeway will also reserve time for its elderly customers. Tuesdays and Thursdays from (6 a.m.-9 a.m.) will be for seniors and at-risk guests 

Whole Foods Market stores in the United States and Canada will open an hour early (8 am-9 am) everyday for customers age 60 and older


Grocery Stores – including Safeway, Walmart, Whole foods, Dollar General and Target  LINK

Health, Medical & Well-being Services

 Service(s)

Description

 Agency

 Contact Information

Health Care Hotline  Health Department Hotline (Monday-Friday, 8am-5pm). Call: 769-8700 or 755-4521 Monterey County Health Department  

Health Care Hotline

 Salinas Valley Memorial Healthcare System has a Coronavirus Hotline: 831-755-0793 The hotline is staffed with registered nurses and will be available from 7:00am to 11:00pm, 7 days a week. 

Salinas Valley Memorial 

 LINK 
Health Care Hotline Natividad Coronavirus Hotline is (831) 772-7365. Natividad nurses are available to speak with you in English or Spanish from 7:00 am to 11:00 pm, seven days a week. Natividad Hospital  
Health Care Montage Health Virtual Care Option is free for all community members experiencing mild respiratory symptoms. Schedule free eVisits. Montage Health  LINK
Health Care Provides complementary medical and mental health services, free medications and supplies.   Big Sur Health Center  LINK
Behavioral Health Offering free emotional support assistance for all Californians Call or message a free peer-run warm line for non-emergency emotional and mental health support. The line can also help connect you to local emergency, mental health, or social services. All calls are confidential. The Mental Health Association of San Francisco (MHASF)  LINK
Behavioral Health  COVID-19 Resources For Coping With Mental Health.  Monterey County Behavioral Health  LINK
Behavioral Health for Children Harmony At Home is providing our Counseling, Bullying Prevention, Teen Success, Inc., and Children 1st classes remotely by phone and virtual platforms.
  • Sticks & Stones counseling services are being implemented remotely for existing clients and their families that attend: King City Union School District, Greenfield Union School District, Soledad Unified School District, Spreckels Union School District, Salinas Union High School District. Aromas-San Juan Unified School District, MCOE Home Charter School, MCOE Alternative Education, and Sacred Heart School. More schools will be added to this list as services are confirmed.

  • Community Counseling for individual, couples, and families will continue to be offered remotely on a sliding scale. $50 - $95 per hour. Victims of Crime in South County continue to be offered remotely. Services also continue for existing counseling clients at the Boys & Girls Clubs of Monterey County (Salinas & Seaside). We will consider taking new Community Counseling referrals on a case-by-case basis.

  • Children 1st classes for divorcing and separating families will be offered remotely for parents. Based upon age and appropriateness, children will be considered for the classes on a case-by-case basis. We are serving new and existing families.

  • Our Teen Success, Inc. program for young mothers ages 14 – 19 continues to serve new and existing members. Individual coaching sessions and weekly peer learning groups continue to take place virtually every week.

Bullying Prevention services have been converted to a virtual model and are being offered to new and existing school and community partners. Please reach out if you need some virtual bullying prevention resources or assistance at this time.
 Harmony At Home  LINK
Bereavement and Grief Mental Health Assistance  Offers grief and loss support to individuals or groups throughout Monterey, San Benito, Santa Cruz and South Santa Clara Counties.  Visiting Nurses Association (VNA)

 LINK

Call: 831-751-5500

Email: vnainfo@ccvna.com

Medicine Delivery for Seniors  Can provide services for seniors, including medicine and food pick up.  Alliance on Aging  LINK
Medicine Delivery Pharmacies are offering fee waivers for home delivery of prescription medication  CVS and Walgreens

 CVS

Walgreens

Physical Fitness  The YMCA recorded and posted their instructor-led fitness classes online that can be accessed via tablet or computer.   YMCA  LINK

Housing and Shelters

 Service(s)

Description

 Agency

 Contact Information

 Shelters

Multiple Shelters

Community Homeless Solutions  LINK
Shelters Multiple Shelters Community Human Services  LINK
Eviction Assistance  Monterey County has a moratorium that limits both residential and commercial evictions.   Monterey County Economic Development  LINK
Resources for Women

Food, Showers, Emergency Clothing/Supplies provided for homeless women on the peninsula

Gathering for Women  LINK
Domestic Abuse Assistance Find domestic violence programs and shelters. Theresa’s Fund  LINK
Storage and moving assistance U-Haul is offering 30 days of free storage space, usage of U-Box portable moving, and storage containers for college students impacted by unforeseen schedule changes at their universities. Offer valid for new customers with college IDs.  U-Haul  LINK

 

For State guidance and resources Click Here

 

For city specific resources and information, please click on the city's name below:

 

Forward Together Program

Monterey County Behavioral Health has developed a variety of opportunities for social connection, information sharing, and live discussions to bring us together (virtually). Click here to get involved.