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Clinical staff members who provide direct service to the community have a productivity expectation of 75%.

For employees with productivity expectations, some non- billable tasks, such as training, are backed out of this expectation. This process lowers the number of direct service hours that clinical staff members need to provide to make their productivity expectation.

Trainings that are backed out of productivity will be assigned a code that is entered in electronic medical record keeping.

To See/Print Out Training Back Out Codes, Click Here!