Are you in need of assistance during COVID-19?
Access the appropriate links below as well as the Monterey County Office of Emergency Services and County of Monterey Health Department websites for more information on assistance that is available to County residents and business owners, which includes:
- Community Assistance Directory
- Economic Assistance Resources
- County of Monterey Health Department
- Monterey County Behavioral Health
Click on the links below to view available resources:
(+) CONTACT PHONE NUMBERS AND COVID-19 HOTLINE
County of Monterey Health Department COVID-19 Information Call Center
1 (831) 769-8700 or 1 (831) 755-4521
Monday - Friday, 8:00 AM - 5:00 PM
Natividad Hospital’s Bilingual Hotline: 1 (831) 772-7365.
Nurses are available to speak with you in English or Spanish from 7:00 AM to 11:00 PM, seven days a week to answer questions about the novel coronavirus (COVID-19).
Salinas Valley Memorial Healthcare System Coronavirus Hotline: 1 (831) 755-0793 7:00 AM to 11:00 PM, 7 days a week.
Montage Health COVID-19 Hotline: 1 (831) 622-8001
Monterey County information line: 2-1-1 in English and Spanish
For information about Community Services, press “4” for English and press “5” for Spanish
Then press “3” for COVID19 or Shelter-in-Place press 3
To sign up for updates by text: text the word “coronavirus” to 211211
California State COVID-19 Hotline: 1 (833) 544-2374 is available 8:00 AM – 5:00 PM, 7 days a week
The Disaster Distress Helpline, 1 (800) 985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster.
Call 1(800) 985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor at samosa.gov
Click HERE to visit the Deaf and Hard of Hearing Service Center and COVID-19 resources.
For a life- threatening emergency dial 9-1-1
(+) FEDERAL AND STATE ECONOMIC ASSISTANCE
(+) THE UNITED WAY OF MONTEREY COUNTY
For Novel Coronavirus (2019-NCoV Or COVID-19) information, visit the Monterey County Health Department website; or Text "COVID19" to 211-211.
211 is a FREE, easy-to-use source of information and referrals that connects you to the services you need. There are several ways to access 211:
- Dial 211, where a trained Call Specialist will provide confidential assistance
- Text your zip code to 898-211
- Use the online guided search
- Access the website at: https://www.unitedwaymcca.org/
United Way Monterey County representatives are available 24 hours a day, 7 days a week, in 170 languages. You can count on 211 for fast, free, confidential help whether you're looking for:
- Dental Care
- Mental Health Services
- Housing & Utilities
- Job Training
- Veteran's Assistance
- Disaster Relief & Recovery
(+) ECONOMIC ASSISTANCE BY INDUSTRY
(+) JOB SEARCH RESOURCES
(+) MONTEREY COUNTY FREE LIBRARIES - ONLINE LEARNING PROGRAMS
VetNow from Brainfuse offers free, live, online academic and job assistance for veterans transitioning to civilian life. Services include: resume review, job interview coaching, standardized test practice, live academic tutoring, eligible VA benefits and community resources. Live chat service is offered from 11:00 AM – 7:00 PM PST daily.
Brainfuse HelpNow! (WEB-LINK)
On demand, anytime, anywhere eLearning. View how easy, intuitive and engaging Brainfuse HelpNow eLearning is for all ages and levels.
(+) ASSISTANCE FOR EMPLOYEES
Employers experiencing a hardship as a result of COVID-19 may request up to a 60-day extension of time from the EDD to file their state payroll reports and/or deposit state payroll taxes without penalty or interest. A written request for extension must be received within 60 days from the original delinquent date of the payment or return.
For questions, employers may call the EDD Taxpayer Assistance Center.
- Toll-free from the U.S. or Canada: 1 (888) 745-3886
- Hearing impaired (TTY): 1 (800) 547-9565
- Outside the U.S. or Canada: 1 (916) 464-3502
(+) ASSISTANCE FOR SMALL BUSINESSES
- Disaster Economic Assistance Hotline: 1 (831) 796-1909
- Email: firstname.lastname@example.org
- Available Monday through Friday 8:00 AM– 4:00 PM
(+) FOOD BANKS
(+) ASSISTANCE FOR SENIORS