Are you in need of assistance during COVID-19?

Access the appropriate links below as well as the Monterey County Office of Emergency Services and County of Monterey Health Department websites for more information on assistance that is available to County residents and business owners, which includes:

Click on the links below to view available resources:

County of Monterey Health Department COVID-19 Information Call Center

1 (831) 769-8700 or 1 (831) 755-4521
Monday - Friday, 8:00 AM - 5:00 PM

Natividad Hospital’s Bilingual Hotline: 1 (831) 772-7365.

Nurses are available to speak with you in English or Spanish from 7:00 AM to 11:00 PM, seven days a week to answer questions about the novel coronavirus (COVID-19).

Salinas Valley Memorial Healthcare System Coronavirus Hotline: 1 (831) 755-0793 7:00 AM to 11:00 PM, 7 days a week.

Montage Health COVID-19 Hotline: 1 (831) 622-8001

Monterey County information line: 2-1-1 in English and Spanish

For information about Community Services, press “4” for English and press “5” for Spanish
Then press “3” for COVID19 or Shelter-in-Place press 3
To sign up for updates by text: text the word “coronavirus” to 211211

California State COVID-19 Hotline: 1 (833) 544-2374 is available 8:00 AM – 5:00 PM, 7 days a week

The Disaster Distress Helpline, 1 (800) 985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster.

Call 1(800) 985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor at

Click HERE to visit the Deaf and Hard of Hearing Service Center and COVID-19 resources.

For a life- threatening emergency dial 9-1-1

For Novel Coronavirus (2019-NCoV Or COVID-19) information, visit the Monterey County Health Department website; or Text "COVID19" to 211-211.

211 is a FREE, easy-to-use source of information and referrals that connects you to the services you need. There are several ways to access 211:

United Way Monterey County representatives are available 24 hours a day, 7 days a week, in 170 languages. You can count on 211 for fast, free, confidential help whether you're looking for:

  • Food
  • Clothing
  • Health
  • Dental Care
  • Mental Health Services
  • Housing & Utilities
  • Job Training
  • Veteran's Assistance
  • Disaster Relief & Recovery
EDD Employer Resources (WEB-LINK)

Tax assistance

Employers experiencing a hardship as a result of COVID-19 may request up to a 60-day extension of time from the EDD to file their state payroll reports and/or deposit state payroll taxes without penalty or interest. A written request for extension must be received within 60 days from the original delinquent date of the payment or return.

For questions, employers may call the EDD Taxpayer Assistance Center.

  • Toll-free from the U.S. or Canada: 1 (888) 745-3886
  • Hearing impaired (TTY): 1 (800) 547-9565
  • Outside the U.S. or Canada: 1 (916) 464-3502
Monterey County Chamber of Commerce (WEB-LINK)
Monterey Bay Peninsula Chamber of Commerce - COVID-19 Business Action and Economic Recovery Team (WEB-LINK)
CA State Employee Development Department (EDD) Rapid Response Fact Sheet for Employers Who May Have to Lay Off Employees (WEB-LINK)
US Department of Labor - Guidance for Preparing Workplaces for Coronavirus (WEB-LINK)
Monterey County Workforce Development Board (WEB-LINK)