Frequently Asked Questions

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  • Administrative Office

    • How will residents receive the Census survey?

    • I received a call from the U.S. Census, and I’m worried its fraudulent. Who could I call about this?

    • I travel seasonally between two residences. Should I complete the survey in Monterey County or the other residence?

    • I want to stay updated on the complete count efforts. Where can I receive up-to-date information on the local census activities?

    • What is a Complete Count Committee?

    • What questions will the Census survey ask?

    • When will the census count begin and conclude?

    • Who are the members of the Monterey County Complete Count Committee?

  • Building Services

    • Can a new single-family dwelling be occupied prior to the final building permit inspection?

    • How can I check the status of a permit application?

    • How can I determine the zoning designation for a particular parcel?

    • How can I obtain copies of the Zoning Ordinances, General Plan or any other publications published by the Planning Department?

    • How can I obtain information on development activity (permits in process, permits approved, historical information, etc.) in Monterey County?

    • How do I apply for a permit?

    • How large can a storage shed be before a building permit is required?

    • How long does it take to obtain a permit?

    • How long should I expect the plan check process to take?

    • If I cannot obtain a Cal-Am connection, can I drill a well to provide water for my project?

    • Is a building permit required for a retaining wall?

    • Is a building permit required to construct a fence?

    • Is a building permit required to re-roof a structure in Monterey County?

    • Is it true that I can't build a new house or remodel because of lack of water?

    • May I request what time of day I'd like the Building inspection to occur, such as morning or afternoon?

    • What are the differences between a planning permit and a building permit?

    • What can I do with my property?

    • What happens after I apply for a permit?

    • What is my neighbor doing on their property?

    • What is the application fee for a permit?

    • Where are the RMA-Planning & RMA-Building Services offices located?

    • Where can I view agendas for the Planning Commission, Zoning Administrator, and/or Subdivision Committee?

    • Will I need a permit?

    • Will my project require an Environmental Impact Report or other environmental review?

  • District Attorney

    • Can I drop charges against someone once a report has been made?

    • Can I find out information on a case such as a defendant’s next court date and what charges were filed?

    • Can I report a crime to the District Attorney's Office?

    • Can the District Attorney’s Office assist me in adopting a child?

    • Can you help me file a Small Claims Court case against a merchant or someone I have a dispute with?

    • Does the District Attorney’s Office handle divorces?

    • How do I file a domestic violence complaint with your office?

    • I am the owner of a business. Can the District Attorney’s Office help me collect on a bad check?

    • I have a complaint about your office. Who should I contact?

    • I have a question regarding a letter that Mr. Flippo sent to me. Is he the person that I need to speak to regarding my case?

    • I have been subpoenaed by the District Attorney to appear as a witness in a criminal case. Am I entitled to get witness fees? What if I am unable to attend the court date stated in the subpoena?

    • I think I may be a victim of fraud. Can the District Attorney's Office help me?

    • I want a restraining order to keep my spouse, boyfriend/girlfriend, or other person away from me. Will the D.A.'s Office do this for me?

    • I would like to receive child support. Does the District Attorney’s Office help to begin this process?

    • If I am a defendant, how do I obtain a copy of the police report?

    • If I am the victim of a violent crime will the District Attorney's Office pay for my lost wages and medical expenses? Am I eligible to receive restitution?

    • If I was cited and released by a local police agency, how can I find out if the D.A. has filed charges against me?

  • Economic Development

  • Elections

    • Can I give my voted ballot to someone else to return for me?

    • Do I have to apply for a vote by mail ballot for each election?

    • Do I have to sign the vote by mail ballot return envelope?

    • How do I return a vote by mail ballot?

    • How do I vote my ballot?

    • If I lose the vote by mail ballot sent to me, can I get another one?

    • What information must be included in my application?

    • When must I apply for a vote by mail ballot?

    • When must I return the voted ballot?

    • Where can I obtain an application for a vote by mail ballot?

    • Who may vote by mail?

  • Emergency Communications/911

  • Health

  • Human Resources

    • Can employees still use the County Special Paid Leave hours provided by the County after the shelter in place order was effective 3/18/2020?

    • 1. How should I protect myself in the workplace?

    • 10. If my doctor provides a note that I am to be quarantined, is this sufficient notification for my department?

    • 11. If I am sick or showing flu-like symptoms what time off should I use?

    • 12. What leave am I eligible to receive if I am diagnosed with the Coronavirus?

    • 13. If I have to stay home to care for a family member who is sick or showing symptoms what time off can I use?

    • 14. I feel fine but I have been placed on quarantine by the County Health Officer or other government authority and am to stay home. Do I use my accrued sick leave to cover the absence?

    • 15. Who is eligible for Special Paid Leave hours?

    • 16. If my department head designates my job as a mission critical function and I work during the pandemic event, and I get sick after the county has returned to normal operations am I still eligible to use the Special Paid Leave hours?

    • 17. If I am already out on an approved Leave of Absence (LOA) am I eligible for the County’s Special Leave hours?

    • 18. If I am sick or caring for a sick family member and I have run out of leave balances, can I get an advance on my leave hours?

    • 19. Can employees request to work from home during this Pandemic event?

    • 2. Will I be asked to serve as Disaster Service Workers?

    • 20. What if I am the primary caregiver for my child and the school/daycare has been shut down?

    • 21. Can I file a worker's compensation claim if I am sent home from work?

    • 22. If I am working from home and incur an injury, can I file a worker's compensation claim?

    • 23. If I am classified as Non-Mission Critical Personnel, and sent home with no duties to perform, am I eligible for Unemployment Insurance?

    • 24. If I have COVID-19, can I apply for State Disability Insurance or other disability insurance?

    • 25. Will I be paid?

    • 26. How can I enroll/change/update my direct deposit account from home?

    • 27. I normally receive a paper payroll check, where do I pick it up?

    • 28. Do Special Paid Leave hours count towards overtime?

    • 29. Do essential employees receive any additional compensation or hours for working through the pandemic event?

    • 3. If I fall into a group considered at higher risk from severe illness from COVID 19 should I report to work?

    • 30. Do I need to code my timesheet differently during the pandemic event?

    • 31. If I have questions and concerns about my deferred compensation plan, who do I call?

    • 32. How can I use my FSA card for incurred expenses?

    • 33. If I am on a modified duty and my position is classified as essential, can my position be changed to non-essential due to my work restrictions?

    • 34. How much information can my department request from me if I call in sick during a pandemic?

    • 35. Can my Department take my temperature during the COVID-19 pandemic?

    • 36. May the County delay the start date of an applicant who has COVID-19 or symptoms?

    • 37. Who is considered a close contact?

    • 38. I came into contact with someone who was in contact with a COVID 19 case. What should I do?

    • 39. I just returned from a Cruise. Should I report to work or stay home?

    • 4. What should I do if I develop flu-like symptoms?

    • 40. I just returned from travelling abroad, should I report to work or stay home?

    • 41. What to do if you are sick after travel?

    • 42. What should I do if there is a positive COVID 19 case in the workplace?

    • 43. When can an employee who was a COVID 19 case return to work?

    • 44. When can an employee who was a close contact to a COVID 19 case return to work?

    • 5. If my doctor's office is not available for an appointment, what other alternatives or resources are available?

    • 6. Can my Department require me to stay home if I have symptoms of the COVID-19?

    • 7. Can my department send me home if I am experiencing flu-like symptoms?

    • 8. If I am sent home because I am sick, when can I come back to work?

    • 9. Am I able to call in sick without doctor's note?

    • An employee is able to work remotely, however, due to childcare closures they are not functionally able to work while watching their 3 small children. Are they able to take PHEL?

    • An employee is scheduled to return from leave, but now that child care providers are closed they are not able to return due to the need to watch their children. Are they eligible for PHEL?

    • An employee’s child’s school or place of care has moved to online instruction or to another model in which children are expected or required to complete assignments at home. Is it “closed”?

    • Are there any supplemental questions for the job I am interested in?

    • Are there any workshops or trainings that I can attend to help me find a job?

    • Can an employee who was approved for the County’s 80 hours special paid leave, and who does not qualify for leave under EPSL and/or PHEL continue to use the special paid leave hours until they run out?

    • Can I apply for a job online?

    • Can I get a letter of recommendation for future employers to say I was not let go due to disciplinary issues?

    • Can I increase my contributions to my CalPERS pension?

    • Can I request an additional FSA card for my spouse or adult child?

    • Can I retire instead of being laid off? How much notice do I have to give? Who do I contact for more info?

    • Can someone help me update my resume?

    • Can the decision be changed about me being laid off?

    • Can you describe the paid benefit of EPSL and PHEL?

    • Do I have bumping rights?

    • Does an employee qualify for leave for a COVID-19 related reason even if they have already used some or all of their leave under the Family and Medical Leave Act (FMLA)?

    • How can an employee apply for EPSL and/or PHEL?

    • How can I collect unemployment benefits? Where do I go for unemployment?

    • How can I enroll in AFLAC?

    • How can I enroll in Deferred Compensation aka 457b plan?

    • How can I find information about available jobs?

    • How can I tell if I am viewing the most current Employment Opportunities page?

    • How can someone who doesn’t have access to a computer at work use the website and look for other employment?

    • How did they choose me to be laid off?

    • How do I enroll or make changes to my benefits?

    • How do I know if my doctor is in my network?

    • How do I know where I am on the seniority list?

    • How do I schedule a retirement appointment?

    • How do I schedule my free annual/bi-annual physical exam?

    • How do you count hours worked by a part-time employee for purposes of paid sick leave or expanded family and medical leave?

    • How does the seniority list work?

    • How long will I have access to the EAP program after I am laid off?

    • How many other people is the County laying off from my department?

    • How much time will I have on my job before I have to leave?

    • How will the S.E.E.K. Program help me keep a job with Monterey County?

    • I already have a whole lot of stress in my life and now I’m dealing with a job change or possibly unemployment! Is there anywhere I can get some assistance?

    • I am recently divorced. Do I have to remove my ex-spouse from my insurance?

    • I have a Voluntary Benefit Policy (EBS plan) but I don’t know what type of policy it is or who to contact.

    • I lost my Flexible Spending Account card. How do I get a new one?

    • I will be vested into PERS in the next 6 months; can I stay then retire in 6 months?

    • If an employee as used all of the FMLA for the year are they eligible to receive EPSL?

    • If an employee is out on leave for any given illness or injury, and then receives a medical extension based on pre-existing condition to self-isolate, would they be eligible for EPSL?

    • If an employee is qualified to receive EPSL do they need to use the County Special Paid Leave or their accrued leave before using this benefit?

    • If an employee receives EPSL but it results in less than their normal paycheck could they supplement with their accrued leave?

    • If an employee took 12 weeks to care for their child due to school closures under the PHEL and then later become infected, can they take an additional 12 weeks of regular FMLA for their own serious health condition?

    • If I apply for a job with someone else, will it hurt my chances of being hired because I was laid off?

    • Is a résumé required for the job I am interested in?

    • Is all leave under the FMLA now paid leave?

    • May an employee take 80 hours of EPSL for self-quarantine and then another 80 hours if their immediate family member has to self-quarantine or becomes sick with Covid-19?

    • May an employee take PHEL intermittently while working remotely?

    • Under PHEL employees must have worked for the County for at least 30 days to qualify. How is this calculated?

    • What are "bumping rights"?

    • What are my benefit options? How much will they cost me?

    • What are the most common reasons to apply for EPSL and/or PHEL?

    • What do I need to turn back into the County? (Parking permits, badges, keys)

    • What happens if an employee exhaust their EPSL benefit, the County Special Paid Leave, and have no additional accrued leave?

    • What if an employee submits a medical certification that states employee is to be off work, for example, 4/6-4/27 with no indication that it is Covid-19 related?

    • What if I am not being laid off but would like to move to another department or position, can I use your services?

    • What is the difference between EPSL and EFMLEA?

    • What is the effective date of Emergency Paid Sick Leave Act (EPSL) and the Emergency Family and Medical Leave Expansion Act (EFMLEA) and when do they expire?

    • What is the process to reassign staff to other departments that are in need of staff (i.e. for special assignments)?

    • When will continuous and open until filled recruitments actually close?

    • When will I be contacted after I have submitted my employment application?

    • When will my medical, dental, and vision coverage start?

    • Where can I find the Class Specification for a specific Job Position?

    • Where can I find the Salary Schedule for a specific Job Position?

    • Where can I obtain a typing certificate if the position requires it?

    • Where can staff find more information?

    • Which employees are eligible for EPSL or PHEL?

    • Who can I talk to about being laid off? What else can the County offer me?

    • Who is a “child care provider”?

    • Who is a “health care provider”?

    • Who is a son or daughter for EPSL and/or PHEL purposes?

    • Who is my Benefit Coordinator?

    • Who may approve use of the County Special Paid Leave?

    • Who should I notify if I have changed my address since submitting a Job Interest?

    • Why do I get errors or see nothing when opening a PDF document?

    • Will anyone in the S.E.E.K. Program be able to help me learn how to interview for jobs?

    • Will I ever be able to get another job with the County? When?

    • Will there be anyone in the S.E.E.K. Program to help answer my questions regarding benefits such as medical?

  • Library

    • A Gentleman in Moscow: a novel by Amor Towles

    • A Man Called Ove by Fredrik Backman

    • A Tale for the Time Being by Ruth Ozeki

    • A Tree Grows in Brooklyn by Betty Smith

    • A Year of Fog: a novel by Michelle Richmond

    • All the Light We Cannot See: a novel by Anthony Doerr

    • Americanah: a novel by Chimamanda Ngozi Adichie - LARGE PRINT

    • An American Marriage: a novel by Tayari Jones

    • Angry Housewives Eating Bon Bons by Lorna Landvik

    • Animal, Vegetable, Miracle: A Year of Food Life by Barbara Kingsolver

    • Anything is Possible by Elizabeth Strout

    • Be Frank with me by Julia Johnson

    • Beartown: a novel by Fredrik Backman

    • Beautiful Mystery by Louise Penny

    • Being Mortal Medicine and What Matters in the end_by Atul Gawande

    • Bettyville a memoir by George Hodgman

    • Big Little Lies by Liane Moriarty

    • Birds in Fall: a novel by Brad Kessler

    • Books for Living: Some Thoughts on Reading, Reflecting, and Embracing Life by Will Schwalbe

    • Boston Girl: a novel by Anita Diamant

    • Brain on Fire My Month of Madness by Susannah Cahalan

    • Bridge of Clay by Markus Zusak

    • Cellist of Sarajevo by Steven Galloway

    • Circling the Sun by Paula McLain - LARGE PRINT

    • Citizen an American Lyric by Claudia Rankine

    • Clock Dance: a novel by Anne Tyler

    • Cloud Atlas by David Mitchell

    • Code Girls: The Untold Story of the American Women Code Breakers of World War II by Liza Mundy

    • Combined Destinies: Whites Sharing Grief about Racism by Ann Todd Jealous

    • Commonwealth: a novel by Ann Patchett

    • Cries-At-Moon of the Kitchi-Kit by Gary Dudney

    • Crooked Heart: a novel by Lissa Evans

    • Cuentos de Eva Luna/Stories of Eva Luna by Isabel Allende - SPANISH

    • Daughter of Moloka'i by Alan Brennert

    • Deceit and Other Possibilities: Stories by Vanessa Hua

    • Deep Down Dark: The Untold Stories of 33 Men Buried in a Chilean Mine, and the Miracle That Set Them Free by Hector Tobar

    • Defending Jacob: a novel by William Landay

    • Delicious! a novel by Ruth Reichl

    • Destiny of the Republic: A Tale of Madness, Medicine and the Murder of a President by Candice Millard

    • Dreamers of the Day: a novel by Mary Doria Russell

    • Dust Bowl Girls: The Inspiring Story of a Team That Barnstormed Its Way to Basketball Glory by Lydia Reeder

    • Easter Island by Jennifer Vanderbers

    • Educated: a memoir by Tara Westover - LARGE PRINT

    • Eleanor and Hick The Love Affair That Shaped a First Lady by Susan Quinn

    • Eleanor Oliphant is Completely Fine: a novel by Gail Honeyman

    • Euphoria: a novel by Lily King

    • Finding Nouf by Zoe Ferraris

    • First Impressions by Charlie Lovett

    • Ghost Boy: The Miraculous Escape of a Misdiagnosed Boy Trapped Inside His Own Body by Martin Pistorius

    • Half Broke Horses: A True-Life Novel by Jeannette Walls

    • Hillbilly Elegy: A Memoir of a Family and Culture in Crisis by J.D. Vance

    • Homegoing: a novel by Yaa Gyasi

    • Homo Deus: A Brief History of Tomorrow by Yoval Noah Harari

    • Husband's Secret by Liane Moriarty

    • I Am Not Your Perfect Mexican Daughter by Erika L. Sanchez

    • If on a Winter's Night a Traveler by Italo Calvino

    • I'll Push You: A Journey of 500 Miles, Two Best Friends, and One Wheelchair by Patrick Gray

    • Inheritance: A Memoir of Genealogy, Paternity, and Love by Dani Shapiro

    • Jumping Out of the Mainstream: An American Family's Year in China by Caroline DePalatis

    • Killers of the Flower Moon: the Osage Murders and the Birth of the FBI by David Grann

    • Lab Girl by Hope Jahren

    • Language of Flowers by Vanessa Diffenbaugh

    • Last Lecture by Randy Pausch

    • Lazarillo de Tormes by Anonymous Bilingual English-Spanish

    • Lexicon by Max Barry

    • Lillian Boxfish Takes a Walk by Kathleen Rooney

    • Lincoln in the Bardo by George Saunders

    • Little Fires Everywhere: a novel by Celeste Ng - LARGE PRINT

    • Longbourn by Jo Baker

    • Madame by Antoni Libera

    • Maisie Dobbs: a novel by Jacqueline Winspear

    • Martin Marten: a novel by Brian Doyle

    • Me Before You: a novel by Jojo Moyes

    • Mink River by Brian Doyle

    • Monterey Bay by Lindsay Hatton

    • Mr. Penumbra's 24-Hour Bookstore: a novel by Robin Sloan

    • Ms. Hempel Chronicles by Sarah Shun-lien Bynum

    • My Name is Lucy Barton: a novel by Elizabeth Strout - LARGE PRINT

    • News of the World by Paulette Jiles

    • Nothing to Envy: Ordinary Lives in North Korea by Barbara Demick

    • On the Move: a Life by Oliver Sacks

    • One Child: the Story of China's Most Radical Experiment by Mei Fong

    • One Plus One by Jojo Moyes

    • Only Child: a novel by Rhiannon Navin

    • Our Souls at Night by Kent Haruf

    • Pachinko by Min Jin Lee

    • Packing for Mars: The Curious Science of Life in the Void by Mary Roach

    • Peaches for Monsieur Le Curé by Joanne Harris

    • Plain Truth by Jodi Picoult

    • Platero and I - Platero y Yo by Juan Ramon Jimenez - Bilingual (English-Spanish)

    • Property: Stories Between Two Novellas by Lionel Shriver

    • Quiet: The Power of Introverts in a World That Can't Stop Talking by Susan Cain

    • Ready Player One by Ernest Cline

    • Remarkable Creatures by Tracy Chevalier

    • Saints for all Occasions: a novel by Courtney J. Sullivan

    • Salem Falls by Jodi Picoult

    • Shutting out the Sun: How Japan Created its own Lost Generation by Michael Zielenziger

    • Sing, Unburied, Sing: a novel by Jesmyn Ward

    • Small Blessings by Martha Woodroof

    • Small Great Things: a novel by Jodi Picoult

    • State of Wonder by Ann Patchett

    • Sun, Stone, and Shadows: 20 Great Mexican Short Stories edited by Jorge F. Hernandez

    • Tangled Vines: Greed, Murder, Obsession, and an Arsonist in the Vineyards of California by Frances Dinkelspiel

    • Tell the Wolves I'm Home by Carol Rifka Brunt

    • Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations by Thomas L. Friedman

    • The Art Forger by B. A. Shapiro

    • The Astronaut Wives Club: A True Story by Lily Koppel

    • The Best of Adam Sharp: a novel by Graeme Simsion

    • The Best We Could Do: An Illustrated Memoir by Thi Bui

    • The Book of Speculation by Erika Swyler

    • The Book Woman of Troublesome Creek: a novel by Kim M. Richardson

    • The Bookman's Tale: A Novel of Obsession by Charlie Lovett

    • The Boys in the Boat: Nine Americans and Their Epic Quest for Gold at the 1936 Berlin Olympics by Daniel James Brown

    • The Chilbury Ladies' Choir a novel by Jennifer Ryan

    • The Circle by Dave Eggers

    • The Clockmaker's Daughter: a novel by Kate Morton

    • The Collector's Apprentice by B.A. Shapiro

    • The Confusion of Languages by Siobhan Fallon

    • The Course of Love: a novel by Alain de Botton

    • The Culture Code: by Clotaire Rapaille

    • The Death of Expertise The Campaign Against Established Knowledge and Why It Matters by Tom Nichols

    • The Dinner by Herman Koch

    • The Dovekeepers by Alice Hoffman

    • The Forgetting Time: a novel by Sharon Guskin

    • The Forgotten Garden: a novel by Kate Morton

    • The French Lieutenant's Woman by John Fowles

    • The Garden of Small Beginnings by Abbi Waxman

    • The Girl Before: a novel by J. P. Delaney

    • The Girls: a novel by Emma Cline

    • The God of War by Marisa Silver

    • The Hate U Give by Angie Thomas

    • The Honey Bus: A Memoir of Loss, Courage and a Girl Saved by Bees by Meredith May

    • The Housekeeper and the Professor by Yoko Ogawa

    • The Invention of Wings by Sue Monk Kidd

    • The Jade Peony by Wayson Choy

    • The Japanese Lover: a novel by Isabel Allende

    • The Keeper of Lost Things: a novel by Ruth Hogan

    • The Library Book by Susan Orlean - LARGE PRINT

    • The Light Between Oceans: a novel by M. L. Stedman

    • The Little Paris Bookshop: a novel by Nina George

    • The Lotus and the Storm by Lan Cao

    • The Magician of Lublin by Isaac Bashevis Singer

    • The Marriage of Opposites: a novel by Alice Hoffman

    • The Midnight Rose by Lucinda Riley

    • The Moonflower Vine: a novel by Jetta Carleton

    • The Nest: a novel, Cynthia Sweeney

    • The One-in-a-Million Boy by Monica Wood

    • The Only Woman in the Room: a novel by Marie Benedict

    • The Quintland Sisters by Shelley Wood

    • The Residence: Inside the Private World of the White House by Kate Andersen Brower

    • The Rosie Project: a novel by Graeme Simsion

    • The Secret Chord by Geraldine Brooks

    • The Sellout: a novel by Paul Beatty

    • The Silent Sister: a novel by Diane Chamberlain

    • The Soul of an Octopus: A Surprising Exploration Into the Wonder of Consciousness by Sy Montgomery

    • The Source by James Michener

    • The Stranger in the Woods: The Extraordinary Story of the Last True Hermit by Michael Finkel

    • The Swans of Fifth Avenue: a novel by Melanie Benjamin

    • The Tea Girl of Hummingbird Lane: a novel by Lisa See

    • The Underground Railroad: a novel by Colson Whitehead

    • The Water Knife by Paolo Bacigalupi

    • The Whistler: a novel by John Grisham

    • The Wife Between Us: a novel by Greer Hendricks and Sarah Pekkanen

    • The Woman in White by Wilkie Collins

    • The Women in the Castle by Jessica Shattuck

    • The Wonder by Emma Donoghue

    • The Wrong Side of Goodbye: Harry Bosh novel by Michael Connelly

    • The Zookeeper's Wife, a War Story by Diane Ackerman

    • This Boy's Life: a Memoir by Tobias Wolff

    • Unbroken: A World War II Story of Survival, Resilience, and Redemption by Laura Hillerbrand

    • Under the Wide and Starry Sky: a novel by Nancy Horan

    • Until Tuesday: A Wounded Warrior & the Golden Retriever Who Saved Him by Luis Carlos Montalván

    • Us Against You by Fredrik Backman

    • Vinegar Girl: William Shakespeare's The Taming of the Shrew Retold: a novel by Anne Tyler

    • Walden; Or, Life in the Woods by David Henry Thoreau

    • We Never Asked For Wings: a novel by Vanessa Diffenbaugh

    • West of Sunset: a novel by Stewart O’Nan

    • What Alice Forgot by Liane Moriarty

    • When Nietzsche Wept: a novel of Obsession by Irvin D. Yalom

    • Where the Crawdads Sing by Delia Owens - LARGE PRINT

    • Where'd You Go, Bernadette?: a novel by Maria Semple

    • White Teeth: a novel by Zadie Smith

    • Wild Ginger: a novel by Anchee Min

    • You Know When the Men Are Gone by Siobhan Fallon

  • Resource Management Agency

    • A Notice of Violation is recorded against my property. How can I get it removed?

    • Can a new single-family dwelling be occupied prior to the final building permit inspection?

    • Can I legalize an addition or detached structure that was built without permits?

    • Can I operate a business out of my home?

    • How can I check the status of a permit application?

    • How can I determine the zoning designation for a particular parcel?

    • How can I obtain copies of the Zoning Ordinances, General Plan or any other publications published by the Planning Department?

    • How can I obtain information on development activity (permits in process, permits approved, historical information, etc.) in Monterey County?

    • How do I apply for a permit?

    • How do I report a violation?

    • How large can a storage shed be before a building permit is required?

    • How long does it take to obtain a permit?

    • How long should I expect the plan check process to take?

    • How many large animals can I have on my property?

    • How much time do I have to clear the violations?

    • How much will the permits cost to clear the violations?

    • If I cannot obtain a Cal-Am connection, can I drill a well to provide water for my project?

    • Is a building permit required for a retaining wall?

    • Is a building permit required to construct a fence?

    • Is a building permit required to re-roof a structure in Monterey County?

    • Is it true that I can't build a new house or remodel because of lack of water?

    • May I request what time of day I'd like the Building inspection to occur, such as morning or afternoon?

    • My neighbors have violations too. Why aren’t you investigating them?

    • What are setbacks and how do I determine mine?

    • What are the differences between a planning permit and a building permit?

    • What can I do with my property?

    • What do I do if I receive a "Notice of Violation" or a "Stop Work Notice"?

    • What do I need to do to clear the violation?

    • What happens after I apply for a permit?

    • What happens when someone is in violation of the codes?

    • What is my neighbor doing on their property?

    • What is the application fee for a permit?

    • When is a grading permit required?

    • Where are the RMA-Planning & RMA-Building Services offices located?

    • Where can I view agendas for the Planning Commission, Zoning Administrator, and/or Subdivision Committee?

    • Who turned me in?

    • Will I need a permit?

    • Will my project require an Environmental Impact Report or other environmental review?

  • Treasurer-Tax Collector

    • Am I required to separately state the tax amount on the registration card?

    • Are there any exemptions from TOT?

    • Can an operator request a waiver of the penalties and interest due to extenuating circumstances?

    • Does an operator need to charge the TOT if he/she rents a room for less than a full day (e.g., hourly room rates)?

    • How can a transient request a refund of the TOT he/she previously paid to the TTC?

    • How can an operator request a refund of the TOT he/she previously paid to the TTC?

    • I purchased a hotel/motel recently, or I am soon to purchase a hotel/motel. How do I know the former owner has no unpaid TOT liability to the TTC?

    • I understand the TOT is 10.5% of the "rent," but how do you define "rent"?

    • Is an operator required to register with the TTC?

    • May I send my payment by a courier for overnight delivery?

    • To whom may I speak to if I have additional questions?

    • What are my responsibilities as an operator to document a TOT exemption?

    • What are some of the general recordkeeping and compliance requirements as it relates to inspections and audits?

    • What happens if there is a late payment, no payment or insufficient payment?

    • What if I own a mobile home trailer park or recreational vehicle park and rent it out? Am I required to charge the TOT?

    • What if I stay longer than thirty (30) days?

    • What is the definition of "Hotel"?

    • What is the definition of "Occupancy"?

    • What is the Transient Occupancy Tax?

    • When is payment of the TOT due to the TTC?

    • When should the operator collect TOT?

    • Where do I mail my payment?

    • Which Monterey County department/agency is responsible for collecting the TOT?

    • Who is a "Transient"?

    • Who is an "Operator"?

  • Water Resources Agency